California Privacy Notice
Last updated: November 2026
This notice adds to our Privacy Policy and applies to California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”). It does not apply to protected health information covered by HIPAA or to medical information covered by California’s Confidentiality of Medical Information Act. That information is handled under our Notice of Privacy Practices.
Personal information we collected in the last 12 months
| CCPA category | Examples | Disclosed to | Sold or shared for ads? |
|---|---|---|---|
| Identifiers | Name, email, phone, address, account ID, IP address | Providers, Pharmacies, service providers | Shared: cookie and ad-click IDs only, with Google and Meta |
| Customer records | Shipping address, payment details (through our processor) | Pharmacies, payment and shipping vendors | No |
| Characteristics of protected classifications | Age, sex | Providers, Pharmacies | No |
| Commercial information | Orders, subscription history | Service providers; order value only (no product details) to Google and Meta | Shared: purchase events and order value only |
| Internet activity | Pages viewed, site interactions | Analytics and advertising partners | Shared |
| Sensitive personal information | Health information from intake, account login | Providers, Pharmacies, service providers | No |
Sources: you; your Providers and Pharmacies; your device and browser; our service providers.
Purposes: coordinating care and filling orders; payments; customer support; security and fraud prevention; site analytics; advertising, as limited above; legal compliance.
Retention: we keep each category as long as needed for these purposes and to meet legal and medical-records requirements.
Sale and sharing
We do not sell personal information for money. We do “share” limited identifiers and site activity with Google and Meta for cross-context behavioral advertising. You can opt out on our Do Not Sell or Share My Personal Information page or through Your Privacy Choices. We honor Global Privacy Control. We have no actual knowledge of selling or sharing the personal information of anyone under 16.
Sensitive personal information
We use sensitive personal information only to provide the Services and for other purposes the CCPA allows, so the right to limit its use does not apply. We never use health information for advertising.
Your rights
- Know and access the personal information we collected about you, its sources, purposes and recipients.
- Delete your personal information, subject to legal exceptions, including medical-records retention.
- Correct inaccurate personal information.
- Opt out of the sale or sharing of your personal information.
- Non-discrimination for using any of these rights.
How to make a request
Email care@feelrx.com or use the form at feelrx.com/contact. We will confirm receipt within 10 business days and respond within 45 days. If we need more time (up to 45 more days), we will tell you. We verify your identity by matching the information you give us with the information in your account. An authorized agent may submit a request with your signed permission, and we may still ask you to verify your identity directly with us.
California “Shine the Light”
We do not disclose personal information to third parties for their own direct marketing.
Contact
FeelRx, Attn: Privacy, 2421 Lake Pancoast Dr, Unit 1C, Miami Beach, FL 33140 · care@feelrx.com