Notice of Privacy Practices

Last updated: November 2026

Your medical care through FeelRx is provided by independent, licensed healthcare providers and licensed pharmacies. Under HIPAA, they are responsible for protecting your protected health information (PHI), and each one gives you its own Notice of Privacy Practices explaining how it uses and discloses your PHI and what rights you have.

How FeelRx handles your health information

FeelRx operates the technology platform your providers and pharmacies use. When we handle PHI on their behalf, we do so as their business associate under a written agreement. That means we may use PHI only to provide services to them and as HIPAA allows, and we must protect it.

Getting a copy of your provider’s or pharmacy’s notice

You will receive the Notice of Privacy Practices of your provider and pharmacy when you start care. You can also ask for a copy at any time by emailing care@feelrx.com, and we will send it to you.

Your rights

Under HIPAA, you generally have the right to:

• see and get a copy of your health information;
• ask to correct health information you think is wrong;
• ask your provider or pharmacy to limit certain uses or disclosures, including disclosures to a health plan for care you paid for in full yourself;
• ask to be contacted in a different way or at a different address;
• get a list of certain disclosures of your health information; and
• get a paper copy of a Notice of Privacy Practices.

To use these rights, contact your provider or pharmacy, or email care@feelrx.com and we will route your request.

Questions or complaints

Contact FeelRx at care@feelrx.com or 2421 Lake Pancoast Dr, Unit 1C, Miami Beach, FL 33140. You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, at hhs.gov/ocr/complaints. You will not be retaliated against for filing a complaint.